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Andy1982
02-05-2014, 08:59 AM
I have mentioned in my other posts that I'm in the stages of starting a mobile catering business and I would like any advice from others to anything they might suggest to make the business a winner.

Now I have a few ideas for a site or two I could trade from, but haven't approached anyone as yet about permissions. Apart from the usual red tape and health certs, I was wondering if anyone here has experience in the food business that wouldn't mind parting with a few trade secrets?

AlecD
02-05-2014, 11:07 AM
GREAT customer service skills. Doesn't matter how good your food is, if they don't like you or any of your employees, they will hire someone else. ten times out of ten.

delusional
02-06-2014, 04:38 AM
GREAT customer service skills. Doesn't matter how good your food is, if they don't like you or any of your employees, they will hire someone else. ten times out of ten.

This is very true. Customer service is a BIG plus. I think I speak for all of us if I say that I like it more when someone is friendly, well-mannered and well-dressed as opposed to someone who looks dirty and is rude. I wouldn't want someone dirty to manage my food.

fredkawig
02-06-2014, 08:25 AM
I disagree with the don't matter how good your food is statement. You should balance your etiquette with the quality product you serve. If you have good food to offer then you would have customers coming to you instead of you chasing after them. You just have to be nice enough and patient enough with your customers. The better your food and the better your attitude is, the more customers will keep coming.

Andy1982
02-06-2014, 09:29 AM
This is very true. Customer service is a BIG plus. I think I speak for all of us if I say that I like it more when someone is friendly, well-mannered and well-dressed as opposed to someone who looks dirty and is rude. I wouldn't want someone dirty to manage my food.

That's something I do take a lot of pride in is being nice to customers and I have a thing for cleaning as it goes. I think it's always a good idea to have good manners even when some people are hard to please; I've been on the end of a few angry customers as I've spent a large part of mytime in the Hotel industry.

Andy1982
02-07-2014, 07:02 AM
I disagree with the don't matter how good your food is statement. You should balance your etiquette with the quality product you serve. If you have good food to offer then you would have customers coming to you instead of you chasing after them. You just have to be nice enough and patient enough with your customers. The better your food and the better your attitude is, the more customers will keep coming.

I didn't agree with that statement either. The food is something that will have you gaining repeat business. My plan is for a step up from a nasty burger van-frozen,rubbish. I will be selling a small menu to start off with and you're right that it needs to be balanced with good customer relations. I'm very lucky to have a wife who's great in this field, so I have a real gem from that repsect.

oregano
02-10-2014, 05:56 AM
I completely agree that you need to become known as a business that offers BOTH great food and excellent customer service, not one or the other! You should try to provide a very personalized service, be very flexible and willing to accommodate client requests, and be available on big holidays when some your competitors might not be. It's good to hear that your wife has already worked in this field - that will help the business make big gains quickly. Best of luck for your new venture!

janineaa
03-07-2014, 10:20 AM
Customer service is definitely the number one characteristic you should be working on! I enjoy my food more when the servers are presentable, friendly, have good manners and are informative. I went to a restaurant that supposedly had good food according to reviews, but from the start, their service wasn't good. Because of that, my whole perception changed. Even if the food was good, I don't plan on going back.

SoCalSurvivor
03-08-2014, 09:18 AM
GREAT customer service skills. Doesn't matter how good your food is, if they don't like you or any of your employees, they will hire someone else. ten times out of ten.

On the contrary, if your food is from the land of milk and honey, 10 times out of 10, people will put up with a lot of unnecessary madness.

DomDom
03-08-2014, 01:39 PM
I disagree with the don't matter how good your food is statement. You should balance your etiquette with the quality product you serve. If you have good food to offer then you would have customers coming to you instead of you chasing after them. You just have to be nice enough and patient enough with your customers. The better your food and the better your attitude is, the more customers will keep coming.
I agree with your statement! I believe a mix of great service and food is the best and only option! :)

mikelouis
03-09-2014, 04:34 AM
It is all about the quality of service that you offer your clients. Make sure that you are consistent with the quality of food that you provide to them. Some varying quality will them hate your food and may move to your competitor.

stockbrokers
09-08-2014, 02:08 AM
quality is a must, then u need to build a lot of partnerships to make the business running

gandu
02-06-2016, 09:27 AM
Really have to figure out what your Unique Selling Proposition. And be able to condense that statement into a 30 second elevator pitch. I imagine the Catering business is somewhat of an old school business with not much business savvy. So might be figuring out your niche of a special type of food to cater in in a certain ethnicity (Ie. Japanese, Lebanese etc)

Best of luck!

TheDogLine
11-11-2017, 12:16 AM
I would say that you must have delicious food, excellent customer service, a sanitary environment, the ability to organize events, professional attire, competitive pricing, keep business expenses low, and develop excellent communication skills.

deblauwehollander
08-06-2019, 07:38 AM
Provide good customer experience and food quality matter.

H1ghQuolit
03-26-2020, 01:11 PM
It's really popular nowdays food catering. But I think you already gave up on this idea since a lot of time passed!

lmaomenimen
04-03-2020, 02:27 AM
Catering business is really profitable nowdays, because nobody want to spent long hours in the kitchen. Many people who have a big ceremony use the services of a catering company in order to impress the guests with delicious food. Personally, I like to organize big parties and to be frankly I never cook the food at home. Simply speaking, I don’t know how to cook. Even, for Christmas I order food to feed my family. However this business can be really dangerous. My friend told my how he got a stomach poisoning after eating at a wedding. He firstly tested for food intolerance and other potential causes of these symptoms (https://www.intolerancelab.co.uk/original) to see what is the core problem. The doctor told him that he doesn’t have allergy to the products which he consumed. It turned out that the catering company was using cheap and expired ingredients to prepare the food. He still has a lot of problems with his stomach. I still believe this industry is a great way to start a business, but try to avoid illegal ways to save money.

Where can I find some more feedback?

RosalindaSmith
07-30-2020, 12:16 PM
I have mentioned in my other posts that I'm in the stages of starting a mobile catering business and I would like any advice from others to anything they might suggest to make the business a winner.

Now I have a few ideas for a site or two I could trade from, but haven't approached anyone as yet about permissions. Apart from the usual red tape and health certs, I was wondering if anyone here has experience in the food business that wouldn't mind parting with a few trade secrets?

Food sector is very attractive today for a lot of people. Nowadays I have found so many online food stores, but there are only few of them that are reliable and easy to work with. One of themis my favorite place to buy caviar from . I like their method to work and to deliver the orders mostly.

homeocare
05-17-2021, 04:04 AM
thanks for sharing with us

RaniaRanii3
05-17-2021, 04:39 AM
Step by step instructions to Start a Small Catering Business . Make an Equipment Inventory Find a Market Niche Establish Relations with Vendors Plan Your Business Licenses.