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Eric.L
07-29-2015, 11:18 AM
What is the production pipeline approach to working with oversea manufacturer ( e.g. China ). I order some custom made items and when it delivered after the production, we found that about 30% ~ 40% of the item is not up to standard and cant be sold. We have to do our wont QC and pick out the once that can be sold to the consumer. Is there a better workflow that we can adapt that can help to smooth out this process? Do we look for a 3rd party to do the QC or is there a service that handle sorting out the right manufacture for the project and ensuring that the items are up to standard before shipping over to us? Please Advice. Thanks !

Agrithanglong Vietnam
10-27-2015, 04:52 AM
Why dont you from the start (when you issue contract) require a quality certificate from qualified third party in LC (Like in VN we have Vinacontrol or SGS). They will limit your risk, at least. I think it is the most useful way!

Lance Peng
12-18-2015, 10:16 PM
What is the production pipeline approach to working with oversea manufacturer ( e.g. China ). I order some custom made items and when it delivered after the production, we found that about 30% ~ 40% of the item is not up to standard and cant be sold. We have to do our wont QC and pick out the once that can be sold to the consumer. Is there a better workflow that we can adapt that can help to smooth out this process? Do we look for a 3rd party to do the QC or is there a service that handle sorting out the right manufacture for the project and ensuring that the items are up to standard before shipping over to us? Please Advice. Thanks !
Before you place the order, you can confirm the quality again with the supplier, like 90% up to the standard. Or can look for a 3rd party to do the QC (but the cost may be expensive, it's up to your order's amount). Or you could find some friends who work in the export country, and you offer a part time job for him and ask him to do the QC.

Malik Suleman
12-23-2015, 12:25 AM
yeah i have same condition

sunyday
04-23-2016, 09:25 AM
I do not know what you do,and can give you some advice for u 1) whether the factory is professional to your products ,can make sample in quality and on time.
2)give trial order before you order from overseas。3)QC is important but sometimes is necessary,because they only to check the packing,the weight and totle volume
:D

Raine Mahdi
04-29-2016, 07:41 PM
Unfortunately, this is a common issue. You can do one of these things in the future:

1. Set up third party quality control standards and inspections. You can ask for lots of pictures of your items before you pay the balance.

2. Go to China and meet with different factories to find the right supplier. This is the best way to make sure that your manufacturing partner is right for you and has a professional operation. Depending on how you met this supplier, you may not even be dealing directly with your manufacturer.

3. Hire a sourcing company like ours. You can benefit from existing relationships with trusted suppliers, inspectors, freight forwarders, etc so your products are always meeting quality requirements and you're not spending time on forums trying to become an expert in importing :)

North Star
05-13-2016, 02:12 AM
I am so sorry to hear this Eric. Let me sum up a bit about Chinese business culture in a single sentence for you. It goes like this "Tian gao, Huang Di yuan". This means "Heaven is high and the Emperor is far away", so essentially you can take it as "When the cat is away the mice will play." I highly suggest that you use a third party agency that has a presence on the ground in China when you are a small business seeking to procure your products from China. It is far less likely that they will "color outside of the lines" when they know that there is someone here to call them out if they do. Furthermore it makes getting samples and evaluating them much quicker and even cheaper. Some others have stated that you should request the manufacturer's quality certificate. Given that this is China, and basically anything goes, it is about as valuable as the contracts here. (ie not worth the paper that it is printed on without an established relationship) I sincerely suggest that you seek out a company to be your boots on the ground abroad if you're looking to procure products abroad. Yes it will slightly cut into your profit margins but the money it will save you by avoiding such issues is innumerable.

Best Regards
Eric of North Star Global Solutions

dichthuatsms
05-14-2016, 11:20 AM
My advice is that when you order things from oversea manufacturers, you only work with those who can provide third party quality certificates. You can also require performance insurance, but of course that will increase the price you have to pay.

RobertML
05-16-2016, 03:48 AM
Yes that's a common problem. Make sure you deal with a company that is used to exporting to the west and make sure everything is ''Export Quality'', that's the key word (it's one key word even though it's two words). Key words are very important when dealing with Asia. You have to use the right keyword. I have countless examples of this.

andywu
09-06-2016, 10:15 AM
It depends on what kind of manufacturer you are dealing with. for the small manufacturer you really need a person in china who you can trust and let him do the QC work. It is impotent at the very beginning you personal or your man in china to visit the manufacturer and see how they work. and the samples are also impotent , it helps you get to know more about the manufacturer. and if you have big quantity to order, you need more then one manufacturer in case one goes down , you still have back up team from another. you can pm me to share more :)

tchriss
04-09-2017, 01:03 PM
Hello Yesways!

Can you to me touch, (private email, or website to you).
I want to make busniess from China to Hungary

Krisz

Jack Tran
10-12-2018, 10:57 PM
Hi Eric,
I'm Jack from Vietnam, I have cordinated and experience many machenical customise products.
Contact me to email tructran.kl@gmail.com and discuss to your product.

Sanjay
04-10-2019, 08:16 PM
I am in similar situation. For my one trade deal, I will act as merchant exporter. I will have a supplier from S Africa for A4 size copy paper. I will order him to ship a 20ft container to India. His supply meets all the requirements of my importer. The supplier asks 30% advance at the time of order booking and rest after sending me a bill of lading. My importer also agrees to issue an L/C in my favor.

But I was told by my importer that previously they did not get specified quality of A4 papers when they procured it from China. My another vendor also cautioned me the same, that sometimes supplier may agree to supply at cheaper rate but he may deliver rubbish and you may lose your money. In such situation you do not have any recourse against him as it is not enforceable in your country; being an international trade. Once, supplier gets his partial or full amount, he would abscond and unreachable. Hence, I am worried, how to monitor delivery of specified quality goods. On the contrary my supplier would get all of his cost before shipment.

I am a new entrepreneur in this field. Such possibilities would occur frequently, so suggest me how to tackle ?

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offyaa
04-23-2019, 05:29 AM
The related article may give you some ideas: HOW TO IMPORT GOODS FROM ABROAD

https://www.export35.com/2019/02/how-to-import-goods-from-abroad.html