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    An expert passionate about cell phones, smartphones, mobile apps, tablets and any tech gadgets. Mobile apps are integral parts of many businesses, irrespective of their size and industry. While most small businesses have their own websites, a mobile app can be the trigger for more sales and better customer service.


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    An app makes it easier to promote your products (or services). ...
    It allows your customers to give feedback. ...
    It helps you improvise. ...
    Offers an increase return on investment. ...
    You will expand your customer base. ...
    It can help you sell faster. ...
    You can get your business analytics more easily. ...
    It is a brilliant marketing tool.


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    Actually it really pays off to hire dedicated developer and create the app for your customers


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    A vast majority of small businesses still do not have an app for their business. But the situation is fast changing and most businesses irrespective of their size and business outreach is striving for a mobile presence.


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    I would say that it's not necessary in the very beginning


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