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    I don't think you have to notify your clients by law but you should. You shouldn't leave your clients high and dry , it will give you a bad reputation. It isn't very hard to send out a mass text. I would seriously consider notifying your clientele.


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    #22
    Join Date
    Mar 2014
    Location
    Pretoria, South Africa
    Posts
    31
    It is not a legal requirement to inform your customers that you are closing down. It is however good customer service to notify your customers of the closure of your business and contact details in case they need to contact you at a later stage. Just be sure to honour all of your existing contracts before you close.


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    Quote Originally Posted by CSomm View Post
    There is no law for this. You set up the business of your own volition, and you closed it the same way. You honored your contracts, and if you want to skulk away like a thief in the night, you are free to do so. However, if you tell your clients about the business closing, you may find a valuable networking asset that leads you to your next venture---why pass up on the chance?
    Yes, I agree with you on this. It's only a form of courtesy to inform your loyal clients that you're closing shop but I don't think you are required by law. However, it would also be good to inform your clientele about it especially if you're branching to other industries or if you're moving somewhere else to start a new business. Who knows they might even be interested in your new venture, then you would already have gained a new client base for it.


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    I seriously doubt you have to contact anyone over your closure but if you want to stand loyally with your clients, you should make mention to them.


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    I have found that you are abided by the law for notifying the clients about it. However, it slightly varies from country to country. And In my opinion you should notify your customers that soon your business is going to be closed. It will create a great impact on them. And might be helpful for you in future, if you again starts a new business and at that time you need clients for your business.


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    It is a good practice to do so. By doing so, at least you do not seem to burn bridges with your clients. You might need them in the future again. Regarding the consequence of this matter, you should check your state's law regarding closing a business.


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    What would be the downside to simply sending out an email to all your past clients thanking them for their business and maybe explain a little about your decision to close operations.


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    That is good if you notify your customers before closing your business.It will help you in future if you want to start your business again.


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    precaution for every fields is good for life


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    hello,

    You defiantly need to notify your customers, it doesn't matter that where you are from!!, According to me its your social duty.


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