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    There are a lot of companies which have outsourced their customer service already, especially when they are operating worldwide. But I do agree, that there are a lot of companies with insufficient customer service.


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    Be friendly. The most important rule in providing excellent customer service is to be friendly. ...
    Respond in a timely manner. ...
    Know your product or service. ...
    Listen to your customers. ...
    Say thank you. ...
    Ask for feedback. ...
    Use the feedback you receive. ...
    Focus on relationships.


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    Persuasive Speaking Skills. Think of the most persuasive speaker in your organization. ...
    Empathy. ...
    Adaptability. ...
    Ability to Use Positive Language. ...
    Clear Communication Skills. ...
    Self-Control. ...
    Taking Responsibility. ...
    Patience.


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    Focus on relationships.
    Be friendly. The most important rule in providing excellent customer service is to be friendly. ...
    Respond in a timely manner. ...
    Know your product or service. ...
    Listen to your customers. ...
    Say thank you. ...
    Ask for feedback. ...
    Use the feedback you receive. ...
    Focus on relationships.


    Share on facebook


    Reply With Quote
     

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